Wednesday, February 18, 2009

400th post Or: Why do I always get the morons?!

This is my 400th post. YAY me! So, to celebrate, I thought I would share another tale of pure stupidity.

Today we were to get our cable installed. They were supposed to come between 8 and 10 in the morning, because I needed to be at work by 10:30. At 11 I called the cable office to find out how much longer I'd have to wait. The cable guy finally showed up at 11:30. Of course they sent me the guy who "don't know much about them thar Tivo boxes". He hooked up the cable to Marshy's TV and hooked the internet and the cable up to the Tivo. Then, while setup was running he left, saying if I had any problems to call him and he'd come back and fix it.

Minutes after he left the setup finished, and wouldn't you know it! The cable didn't work! I called him. This is the response I got: "well call me back after you get home from work and I'll come fix it."

I called him when I got home from work (5:10) He said he'd be over in a few minutes. At 7:30 I gave in and called the 24/7 customer support line and left a message. Of course, as soon as I leave them a message he rings my doorbell.

His temporary solution, because he "don't know much about them thar Tivo boxes" was to unhook the cable from the Tivo and plug it directly into the TV because "usually we just plug them thar cable cards into the TV instead of a box."

He then left, after maybe a total of 5 minutes. I waited 2 1/2 hours for a 5-minute visit! UGH!

Mike called minutes later with a solution. Turns out that the cable card was never actually activated. Yeah! So, I get cable with the cable card removed. I can't record more than one channel at a time, but at least I can watch TV on my Tivo box!

I called the cable support number again, and set up an appointment with another guy for tomorrow morning at 8:30. He is going to come out and activate my cable card. Whoopee! Maybe they'll be able to get it right this time.

In the meantime, I have a question for ya'all.... Why do I always get the morons who don't know what they're doing? Do I have a moron magnet or something?


Lola....L..O..L..A....lo--oh--luh! said...

You married Mike didn't you?

Does that make you the Moron...or the Magnet??
Bwaaaaahhhahhhaaaaa. i kill me.

Jillybean said...

That sounds like the same guy that came out to fix our furnace several years ago. Apparently, he couldn't work on it because "You bilt that wall too close to yer furnis and I can't work on it because that's a code vilashun."
I ask "Can't you just fix it anyway?"
"Nope, you got one of them code vilashuns. Ya bilt yer wall too close."
I didn't build it! It was that way when we moved in, and the inspector didn't seem to see any problem with it!"
"Nope, it's a code vilashun"
"But it's January, and we have a baby in the house and it's freezing!"
"Nope, can't touch it, it's a code vilasjhun."
"Well what would we need to do to get it fixed?"
"Tear down that wall."

There was plenty of room to get to the furnace, but he wouldn't touch it. I called the company (the one we needed to use through the home warranty that came with our house) and the lady said he couldn't touch it because if there was more wrong than the small problem that needed to be fixed there wouldn't be enough room to pull out the furnace.


I called a different heating company who came out immediately and fixed the problem. I then called our realtor and told him that the home warranty wasn't worth the paper it was written on, and he called his contact with the home warranty guy and told him that he would no longer sell his warranty.

The home warranty company reimbursed the money we paid to the guy who actually fixed the furnace. (and who also told us that we didn't have a code violation)

I'm so sorry that the guy is now fixing cable.

Kathi D said...

I get 'em at my house, too.

Karen said...

It's the way of the world nowadays for people not to know how to do their jobs correctly. Take a look at my latest post and you'll see what I mean.